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Returns & Exchanges
At BOTE, we want you to be completely satisfied with your purchase. If your fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Package Your Items
Place the unworn items with original tags still attached into the original shipping bag or a secure box.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing